Error when installing version 2.5

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Error when installing version 2.5

Postby Prototype » Thu Mar 31, 2005 9:51 am

When I'm installing version 2.5 I get fatal error saying:"Installation ended prematurely because of an error". I'm using Windows 2000 (SP4) and Visual Studio .Net 2003. Any ideas?
Prototype
 

Postby Andreas Suurkuusk » Thu Mar 31, 2005 1:28 pm

If you're upgrading from a previous version it might be a good idea to uninstall that one first, before installing the new one (make sure that all files are removed from the installation directory). Also if you're using Visual Studio.NET integration, I suggest that you exit Visual Studio.NET before installing the profiler.

If you still have problems, you can try to not enable Visual Studio.NET integration, to see if that affects the problem.

If the suggestions don't work, or if you had to disable Visual Studio.NET integration to get it to work, then please tell us.
Best regards,

Andreas Suurkuusk
SciTech Software AB
Andreas Suurkuusk
 
Posts: 995
Joined: Wed Mar 02, 2005 7:53 pm
Location: Sweden

Postby Guest » Fri Apr 01, 2005 5:38 am

I'm not upgrading from previous version and disabling .Net integration didn't help. I tried also rebooting. It seems that installation program doesn't produce any log file which could help. What should I try next?
Guest
 

Postby Andreas Suurkuusk » Fri Apr 01, 2005 1:36 pm

It's possible to create an installation log file by running the following command:

Msiexec.exe /l* InstallLog.txt /i MemProfiler25Installer.msi

This will create a file named InstallLog.txt in the current directory. If you send that file to support@scitech.se, maybe we can find out why your installation is failing.
Best regards,

Andreas Suurkuusk
SciTech Software AB
Andreas Suurkuusk
 
Posts: 995
Joined: Wed Mar 02, 2005 7:53 pm
Location: Sweden

Postby Prototype » Mon Apr 04, 2005 7:36 am

I managed to install the program after I copied the installation file to another partition and ran it from there. Log file of failed installation looked like this:
=== Logging started: 4.4.2005 10:21:02 ===
Action start 10:21:02: INSTALL.
Action start 10:21:02: WiseUpgradeCheck.
Action ended 10:21:03: WiseUpgradeCheck. Return value 1.
Action start 10:21:03: LaunchConditions.
Action ended 10:21:03: LaunchConditions. Return value 1.
Action start 10:21:03: Setup_Dialog.
Info 2898. MSSansSerif8, MS Sans Serif, 1
Info 2898. Arial10, Arial, 1
Info 2898. Arial14, Arial, 1
Action 10:21:04: Setup_Dialog. Dialog created
Action ended 10:21:04: Setup_Dialog. Return value 1.
Action start 10:21:04: FindRelatedProducts.
Action ended 10:21:04: FindRelatedProducts. Return value 1.
Action start 10:21:04: WiseUpgradeCheckEx.
Action ended 10:21:05: WiseUpgradeCheckEx. Return value 1.
Action start 10:21:05: AppSearch.
Action 10:21:05: AppSearch. Searching for installed applications...
AppSearch: Property: DEVENV_2003
Signature: SearchForDevenv
Action ended 10:21:05: AppSearch. Return value 1.
Action start 10:21:05: ValidateProductID.
Action ended 10:21:05: ValidateProductID. Return value 1.
Action start 10:21:05: CostInitialize.
Action ended 10:21:05: CostInitialize. Return value 1.
Action start 10:21:05: FileCost.
Action ended 10:21:05: FileCost. Return value 1.
Action start 10:21:05: IsolateComponents.
Action ended 10:21:05: IsolateComponents. Return value 1.
Action start 10:21:05: CostFinalize.
Action ended 10:21:05: CostFinalize. Return value 1.
Action start 10:21:05: MigrateFeatureStates.
Action ended 10:21:05: MigrateFeatureStates. Return value 0.
Action start 10:21:05: Welcome_Dialog.
Action 10:21:05: Welcome_Dialog. Dialog created
Info 2898. Arial8, Arial, 1
Action 10:21:06: License_Dialog. Dialog created
Action 10:21:08: Single_Feature_Destination. Dialog created
Action 10:21:10: Visual_Studio.NET_Integration. Dialog created
Action 10:21:11: Start_Installation_Dialog. Dialog created
Action ended 10:21:14: Welcome_Dialog. Return value 1.
Action start 10:21:14: Progress_Dialog.
Action 10:21:14: Progress_Dialog. Dialog created
Action ended 10:21:15: Progress_Dialog. Return value 1.
Action start 10:21:15: ExecuteAction.
Action ended 10:21:15: ExecuteAction. Return value 3.
Action start 10:21:15: Fatal_Error.
Action 10:21:15: Fatal_Error. Dialog created
Action ended 10:21:18: Fatal_Error. Return value 2.
Action ended 10:21:18: INSTALL. Return value 3.
Prototype
 

Postby Prototype » Mon Apr 04, 2005 7:39 am

Some addition to previous post: there were enough disk space on both partitions and the temp folder pointed to a correct place. Strange, but it works:)
Prototype
 


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