App crash

[t.kehl]

Hi.
I have downloaded a trial version of .NET Memory Profiler 4
Now, when I try to start the profile-session, my app crashes. It starts one of ten times without crash and I can profile.

Thomas

[Andreas Suurkuusk]

To get more information about why your application crashes, it would be good if you could send us log-files from the profiler. To create the log-files you need to use the standalone profiler and supply the "/log:<path>" command line argument, e.g. by using the following Run command:

"C:\Program Files\SciTech\NetMemProfiler3\NetMemProfiler.exe" /log:c\MemProfilerLogs

When you try to profile the application again, this will create a set of log-files in the c:\MemProfilerLogs folder. If you send the log-files to support@scitech.se, we will take a look at them as soon as possible.

[greg]

Hi,

Sorry to revive this topic but I have the same issue with a registered 4.5 version. I tried to generate log files as indicated but it didn't work

"C:\Program Files\SciTech\NetMemProfiler4\NetMemProfilerStart.exe" /log:c\MemProfilerLogs

What can cause this kind of behavior?

THank you,

Greg

[Andreas Suurkuusk]

The command-line in your post is not correct (and not in my previous post either). The command line should be:

Code: Select all

"C:\Program Files\SciTech\NetMemProfiler4\NetMemProfiler.exe" /log:c:\MemProfilerLogs

There was a missing ':' in the original command-line and I recommend that you use NetMemProfiler.exe instead of NetMemProfilerStart.exe.

Can you try with the new command-line and see if you are able to create the log files?