Stopping Profiler message

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Stopping Profiler message

Post by Guest » Mon Nov 07, 2005 7:43 pm

We are registered users of the memory profiler application. When attempting to take a snapshot, we are able to take maybe 1 or 2 snapshots, then the application stops responding. It displays a message box that says "Stopping Profiler". Any idea what is going on and how do we fix this?

Regards,

Rich
HomeSeer Technologies LLC

Andreas Suurkuusk
Posts: 1029
Joined: Wed Mar 02, 2005 7:53 pm

Post by Andreas Suurkuusk » Tue Nov 08, 2005 3:48 pm

First of all I recommend that you make sure that you are using the latest version of the profiler. We recently released a version (2.6.61) that contains several bug fixes.

If you still experience problems there are some standard troubleshooting you can perform:

Disable root referee identification
Under .NET Framework 1.x, root referee identification starts an additional AppDomain. This causes problems for some application, especially if it uses dynamic application domains. And in .NET Framework 2.0 there is a bug in the framework which may cause problems when collecting a snapshot (we have written a workaround for this bug, and according to our tests it works well).

Disable the dispose tracker
The dispose tracker should work without any problems, but it does add some complexity to the profiled process (e.g. it modifies the IL code of the program).

If you still have problems collecting snapshot, you can provide us with additional information by sending us log files.

To create the log files you must supply the "/log" command line argument to the profiler executable (NetMemProfiler.exe). This will create three log-files in the program directory: ProfilerLog.txt, ProfilerClientLog.txt and AssertLog.txt (AssertLog.txt will probably be empty). If you send these log files to support@scitech.se (preferably zipped), it will give us more detailed information about your problem.[/list]
Best regards,

Andreas Suurkuusk
SciTech Software AB

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