I cannot install the memory profiler

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daniil_evsienko
Posts: 1
Joined: Tue Aug 21, 2018 6:51 pm

I cannot install the memory profiler

Post by daniil_evsienko » Tue Aug 21, 2018 6:57 pm

Hi, I want to install .net memory profiler, but i cannot do it, i cannot understand why. Could somebody please help me with it? I cannot attached log file so I just copy it's content here:

[C1F30:D4664][2018-08-21T14:46:39]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\DEVSIE~1\AppData\Local\Temp\4\{498C3918-8B70-4FF3-8CA9-9D1034A41344}\.cr\MemProfilerInstaller5_6_44.exe
[C1F30:D4664][2018-08-21T14:46:39]i009: Command Line: '-burn.clean.room=C:\Users\devsienko\Downloads\MemProfilerInstaller5_6_44.exe -burn.filehandle.attached=228 -burn.filehandle.self=236'
[C1F30:D4664][2018-08-21T14:46:39]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\devsienko\Downloads\MemProfilerInstaller5_6_44.exe'
[C1F30:D4664][2018-08-21T14:46:39]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\devsienko\Downloads\'
[C1F30:D4664][2018-08-21T14:46:39]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\DEVSIE~1\AppData\Local\Temp\.NET_Memory_Profiler_5.6_20180821144639.log'
[C1F30:D4664][2018-08-21T14:46:40]i000: Setting string variable 'WixBundleName' to value '.NET Memory Profiler 5.6'
[C1F30:D4664][2018-08-21T14:46:40]i000: Setting string variable 'WixBundleManufacturer' to value 'SciTech Software AB'
[C1F30:E20E8][2018-08-21T14:46:40]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[C1F30:E20E8][2018-08-21T14:46:40]i000: Setting version variable 'WixBundleFileVersion' to value '5.6.44.0'
[C1F30:D4664][2018-08-21T14:46:40]i100: Detect begin, 3 packages
[C1F30:D4664][2018-08-21T14:46:40]i000: Registry key not found. Key = 'SOFTWARE\SciTech\MemProfiler5'
[C1F30:D4664][2018-08-21T14:46:40]i052: Condition 'VsixVersion="5.6.44"' evaluates to false.
[C1F30:D4664][2018-08-21T14:46:40]i101: Detected package: MemProfilerInstaller_32bit.msi, state: Absent, cached: None
[C1F30:D4664][2018-08-21T14:46:40]i101: Detected package: MemProfilerInstaller_64bit.msi, state: Absent, cached: None
[C1F30:D4664][2018-08-21T14:46:40]i101: Detected package: MemProfilerVSIXInstall, state: Absent, cached: Complete
[C1F30:D4664][2018-08-21T14:46:40]i199: Detect complete, result: 0x0
[C1F30:E20E8][2018-08-21T14:46:42]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[C1F30:D4664][2018-08-21T14:46:42]i200: Plan begin, 3 packages, action: Install
[C1F30:D4664][2018-08-21T14:46:42]i052: Condition 'NOT VersionNT64' evaluates to false.
[C1F30:D4664][2018-08-21T14:46:42]i052: Condition 'VersionNT64' evaluates to true.
[C1F30:D4664][2018-08-21T14:46:42]i000: Setting string variable 'WixBundleRollbackLog_MemProfilerInstaller_64bit.msi' to value 'C:\Users\DEVSIE~1\AppData\Local\Temp\.NET_Memory_Profiler_5.6_20180821144639_000_MemProfilerInstaller_64bit.msi_rollback.log'
[C1F30:D4664][2018-08-21T14:46:42]i000: Setting string variable 'WixBundleLog_MemProfilerInstaller_64bit.msi' to value 'C:\Users\DEVSIE~1\AppData\Local\Temp\.NET_Memory_Profiler_5.6_20180821144639_000_MemProfilerInstaller_64bit.msi.log'
[C1F30:D4664][2018-08-21T14:46:42]w321: Skipping dependency registration on package with no dependency providers: MemProfilerVSIXInstall
[C1F30:D4664][2018-08-21T14:46:42]i000: Setting string variable 'WixBundleLog_MemProfilerVSIXInstall' to value 'C:\Users\DEVSIE~1\AppData\Local\Temp\.NET_Memory_Profiler_5.6_20180821144639_001_MemProfilerVSIXInstall.log'
[C1F30:D4664][2018-08-21T14:46:42]i000: Setting string variable 'WixBundleRollbackLog_MemProfilerVSIXInstall' to value 'C:\Users\DEVSIE~1\AppData\Local\Temp\.NET_Memory_Profiler_5.6_20180821144639_001_MemProfilerVSIXInstall_rollback.log'
[C1F30:D4664][2018-08-21T14:46:42]i201: Planned package: MemProfilerInstaller_32bit.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[C1F30:D4664][2018-08-21T14:46:42]i201: Planned package: MemProfilerInstaller_64bit.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[C1F30:D4664][2018-08-21T14:46:42]i201: Planned package: MemProfilerVSIXInstall, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
[C1F30:D4664][2018-08-21T14:46:42]i299: Plan complete, result: 0x0
[C1F30:D4664][2018-08-21T14:46:42]i300: Apply begin
[C1F30:D4664][2018-08-21T14:46:42]i010: Launching elevated engine process.
[C1F30:D4664][2018-08-21T14:46:44]i011: Launched elevated engine process.
[C1F30:D4664][2018-08-21T14:46:44]i012: Connected to elevated engine.
[71260:1077E0][2018-08-21T14:46:44]i358: Pausing automatic updates.
[71260:1077E0][2018-08-21T14:46:45]i359: Paused automatic updates.
[71260:1077E0][2018-08-21T14:46:45]i360: Creating a system restore point.
[71260:1077E0][2018-08-21T14:46:45]i362: System restore disabled, system restore point not created.
[71260:1077E0][2018-08-21T14:46:45]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{87ec51ac-d834-4f55-8f60-5b070865dce5}, options: 0x7, disable resume: No
[71260:1077E0][2018-08-21T14:46:45]i000: Caching bundle from: 'C:\Users\DEVSIE~1\AppData\Local\Temp\4\{5D05DCAD-D4E2-4736-A0C8-D034438B1261}\.be\MemProfilerInstaller5_6_44.exe' to: 'C:\ProgramData\Package Cache\{87ec51ac-d834-4f55-8f60-5b070865dce5}\MemProfilerInstaller5_6_44.exe'
[71260:1077E0][2018-08-21T14:46:45]i320: Registering bundle dependency provider: {87ec51ac-d834-4f55-8f60-5b070865dce5}, version: 5.6.44.0
[71260:1077E0][2018-08-21T14:46:45]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{87ec51ac-d834-4f55-8f60-5b070865dce5}, resume: Active, restart initiated: No, disable resume: No
[71260:CEF50][2018-08-21T14:46:46]i305: Verified acquired payload: MemProfilerInstaller_64bit.msi at path: C:\ProgramData\Package Cache\.unverified\MemProfilerInstaller_64bit.msi, moving to: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\MemProfilerInstaller-64bit.msi.
[71260:CEF50][2018-08-21T14:46:46]i305: Verified acquired payload: cabEDEDA2A6CF32737553AFC6647DBD9AC2 at path: C:\ProgramData\Package Cache\.unverified\cabEDEDA2A6CF32737553AFC6647DBD9AC2, moving to: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\NMPBase.cab.
[71260:CEF50][2018-08-21T14:46:46]i305: Verified acquired payload: cab93F5446BB75637C327ADE6EA64146CA7 at path: C:\ProgramData\Package Cache\.unverified\cab93F5446BB75637C327ADE6EA64146CA7, moving to: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\Nmpx64.cab.
[71260:CEF50][2018-08-21T14:46:46]i304: Verified existing payload: MemProfilerVSIXInstall at path: C:\ProgramData\Package Cache\0A1AAE44B5AC0A3EA5580E6A1A793D3371A6699E\VSIXBootstrapper.exe.
[71260:CEF50][2018-08-21T14:46:46]i304: Verified existing payload: payCE0BADC81818E547D54E8423046F7A9A at path: C:\ProgramData\Package Cache\0A1AAE44B5AC0A3EA5580E6A1A793D3371A6699E\VSIXBootstrapper.exe.
[71260:CEF50][2018-08-21T14:46:46]i304: Verified existing payload: payD2A189B7D7C6554BE4E7963797DD630F at path: C:\ProgramData\Package Cache\0A1AAE44B5AC0A3EA5580E6A1A793D3371A6699E\NmpVsOutOfProcPackage.vsix.
[71260:1077E0][2018-08-21T14:46:46]i323: Registering package dependency provider: {042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}, version: 5.6.44, package: MemProfilerInstaller_64bit.msi
[71260:1077E0][2018-08-21T14:46:46]i301: Applying execute package: MemProfilerInstaller_64bit.msi, action: Install, path: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\MemProfilerInstaller-64bit.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[71260:1077E0][2018-08-21T14:46:47]e000: Error 0x80070652: Failed to install MSI package.
[71260:1077E0][2018-08-21T14:46:47]e000: Error 0x80070652: Failed to execute MSI package.
[C1F30:D4664][2018-08-21T14:46:47]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[C1F30:D4664][2018-08-21T14:46:47]w348: Application requested retry of package: MemProfilerInstaller_64bit.msi, encountered error: 0x80070652. Retrying...
[71260:1077E0][2018-08-21T14:46:50]i301: Applying execute package: MemProfilerInstaller_64bit.msi, action: Install, path: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\MemProfilerInstaller-64bit.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[71260:1077E0][2018-08-21T14:46:50]e000: Error 0x80070652: Failed to install MSI package.
[71260:1077E0][2018-08-21T14:46:50]e000: Error 0x80070652: Failed to execute MSI package.
[C1F30:D4664][2018-08-21T14:46:50]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[C1F30:D4664][2018-08-21T14:46:50]w348: Application requested retry of package: MemProfilerInstaller_64bit.msi, encountered error: 0x80070652. Retrying...
[71260:1077E0][2018-08-21T14:46:53]i301: Applying execute package: MemProfilerInstaller_64bit.msi, action: Install, path: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\MemProfilerInstaller-64bit.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[71260:1077E0][2018-08-21T14:46:53]e000: Error 0x80070652: Failed to install MSI package.
[71260:1077E0][2018-08-21T14:46:53]e000: Error 0x80070652: Failed to execute MSI package.
[C1F30:D4664][2018-08-21T14:46:53]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[C1F30:D4664][2018-08-21T14:46:53]w348: Application requested retry of package: MemProfilerInstaller_64bit.msi, encountered error: 0x80070652. Retrying...
[71260:1077E0][2018-08-21T14:46:56]i301: Applying execute package: MemProfilerInstaller_64bit.msi, action: Install, path: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\MemProfilerInstaller-64bit.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[71260:1077E0][2018-08-21T14:46:57]e000: Error 0x80070652: Failed to install MSI package.
[71260:1077E0][2018-08-21T14:46:57]e000: Error 0x80070652: Failed to execute MSI package.
[C1F30:D4664][2018-08-21T14:46:57]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[C1F30:D4664][2018-08-21T14:46:57]i319: Applied execute package: MemProfilerInstaller_64bit.msi, result: 0x80070652, restart: None
[C1F30:D4664][2018-08-21T14:46:57]e000: Error 0x80070652: Failed to execute MSI package.
[71260:1077E0][2018-08-21T14:46:57]i318: Skipped rollback of package: MemProfilerInstaller_64bit.msi, action: Uninstall, already: Absent
[C1F30:D4664][2018-08-21T14:46:57]i319: Applied rollback package: MemProfilerInstaller_64bit.msi, result: 0x0, restart: None
[71260:1077E0][2018-08-21T14:46:57]i329: Removed package dependency provider: {042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}, package: MemProfilerInstaller_64bit.msi
[71260:1077E0][2018-08-21T14:46:57]i351: Removing cached package: MemProfilerInstaller_64bit.msi, from path: C:\ProgramData\Package Cache\{042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}v5.6.44\
[71260:1077E0][2018-08-21T14:46:57]i329: Removed package dependency provider: {042D4B4C-43C0-44A5-BA9E-B6F254B6A90B}, package: MemProfilerInstaller_32bit.msi
[71260:1077E0][2018-08-21T14:46:57]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{87ec51ac-d834-4f55-8f60-5b070865dce5}, resume: None, restart: None, disable resume: No
[71260:1077E0][2018-08-21T14:46:57]i330: Removed bundle dependency provider: {87ec51ac-d834-4f55-8f60-5b070865dce5}
[71260:1077E0][2018-08-21T14:46:57]i352: Removing cached bundle: {87ec51ac-d834-4f55-8f60-5b070865dce5}, from path: C:\ProgramData\Package Cache\{87ec51ac-d834-4f55-8f60-5b070865dce5}\
[71260:1077E0][2018-08-21T14:46:57]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{87ec51ac-d834-4f55-8f60-5b070865dce5}, resume: None, restart initiated: No, disable resume: No
[C1F30:D4664][2018-08-21T14:46:57]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart: No

Andreas Suurkuusk
Posts: 1010
Joined: Wed Mar 02, 2005 7:53 pm

Re: I cannot install the memory profiler

Post by Andreas Suurkuusk » Wed Aug 22, 2018 10:53 am

The error code 0x80070652 is defined as ERROR_INSTALL_ALREADY_RUNNING, which indicate that your failed installation is caused by another installation somehow. I recommend that you restart your computer and check that you don't have any pending Windows Update installs, or some other pending installs.

Hopefully you will be able to install the profiler after this.
Best regards,

Andreas Suurkuusk
SciTech Software AB

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